Privacy Policy Statement

This privacy policy details how milqeraviona.com collects, stores, and processes your information as part of providing financial recommendations in Australia. We process all data in accordance with applicable privacy regulations.

Information we collect

We collect only the information necessary for recommendations, compliance, and communication.

  • Personal information you provide, such as name, contact details, and background for consultations.
  • Records of your communications and consultations with our advisers, including notes and internal reports.
  • Technical information including log data, usage patterns, and anonymised analytics for service improvement.
  • Any documents or identification needed for legal, regulatory, or identity verification purposes.

How we use your data

Your data is used to provide recommendations, maintain compliance, and support service operations.

  • To deliver and improve the quality and clarity of our recommendations and consultations.
  • For security, fraud prevention, identity verification, and meeting regulatory requirements under Australian law.
  • To communicate updates, changes to services, or responses to your queries as needed.
  • For internal monitoring, service improvement, and compliance with professional obligations.

Legal basis for processing

We process your information according to legal and regulatory requirements for financial services in Australia.

Our primary legal grounds for processing include compliance with statutory obligations, contract performance, and, when required, obtaining your consent. Your data is never used beyond what is strictly necessary.

Information sharing

We share information only in compliance with law and for the delivery of services.

  • Trusted service providers supporting operations, always under contractual agreement and security protocols.
  • Government agencies or regulators when required by legal or compliance obligations.
  • Professional advisers and legal representatives assisting with regulatory, technical, or compliance matters.

Data security

Your information is stored and processed using secure systems with technical, administrative, and physical safeguards. Only authorised personnel have access for legitimate purposes. Despite efforts, no method is completely secure. We encourage strong passwords and vigilance.

Your rights

You have rights regarding access, correction, and erasure of your personal information as required by law.

  • Request details on what personal information is held and how it is used.
  • Ask to update or correct inaccurate or outdated information in our records.
  • Request deletion of your data, subject to legal or compliance requirements for record keeping.
  • Withdraw consent for certain uses, provided this does not affect the lawfulness of prior processing.

Use of cookies

Cookies are used for service optimisation and analytics. They do not track persistent personal identifiers. You can manage cookies through your browser settings at any time.

Cookie Policy Cookie Policy

Contact us

If you have concerns or questions about your privacy, or wish to exercise your rights, use the contact details below.

Contact email: content@milqeraviona.com

Phone number: +61.2.1894.1309

Office address: 17 Gould Road, Herston, QLD 4006 Australia

Policy changes and updates

This policy may be updated to reflect new regulations or service changes. Notices of substantive revisions will be posted on this page.

Last updated: October 16, 2025